Privacy Policy

1. Introduction

FlowAPK ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our Service, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

Contact information (such as email address) when you contact us
User-generated content (such as reviews, comments, or ratings)
Feedback and correspondence with our support team
Information you provide when reporting issues or requesting assistance

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

Log Data: Information such as your IP address, browser type, operating system, pages visited, time spent on pages, and referring website
Device Information: Information about your device, including device type, screen resolution, and browser settings
Usage Information: Information about how you interact with our website, including search queries, pages viewed, and features used
Cookies and Similar Technologies: Small data files stored on your device to enhance your browsing experience

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Services: To operate, maintain, and improve our website and services
User Experience: To personalize your experience and provide relevant content and features
Communication: To respond to your inquiries, provide customer support, and send important updates
Analytics: To analyze usage patterns and trends to improve our services
Security: To protect against fraud, abuse, and security threats
Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
Legal Requirements: We may disclose information when required by law or to protect our rights and safety
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
Consent: We may share information with your explicit consent

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors use our website
Preference Cookies: Remember your preferences and settings
Performance Cookies: Help us improve website performance

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

6. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we may use include:

Analytics services (such as Google Analytics)
Advertising networks
Social media platforms
Payment processors (if applicable)

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Our security measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Employee training on data protection practices

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Factors that determine retention periods include:

The nature and purpose of the information collected
Legal and regulatory requirements
Ongoing business needs
User consent and preferences

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Objection: Object to certain processing activities
Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notifications for significant changes (where applicable)

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Response Time: We typically respond to privacy-related inquiries within 48 hours